Privacy Policy

1. Introduction and Scope

sn605 ("we," "us," or "our") operates the online betting and casino platform at https://sn605.cam. This Privacy Policy applies to all users who access or use our services, including visitors to our website and registered account holders. By using sn605, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.

We recognize that privacy is a fundamental right, and we are committed to maintaining the trust Indonesian players place in us. This policy explains what personal data we collect, why we collect it, how we use it, who we share it with, how long we retain it, and what rights you have regarding your personal information.

2. Information We Collect

2.1 Information You Provide Directly

When you register an account with sn605, we collect personal information that you voluntarily provide, including:

• Identity Information: Full legal name, date of birth, gender, and nationality.
• Contact Information: Email address, phone number, and residential address in Indonesia.
• Account Credentials: Username, password (stored in encrypted form), and security questions/answers.
• Financial Information: Bank account details, e-wallet account information (for BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, etc.), payment card information, and transaction history.
• Verification Documents: Government-issued identification (KTP, passport, driver's license), proof of address documents, and selfie photographs for KYC (Know Your Customer) verification.
• Communications: Messages you send to customer support, survey responses, feedback, and any other correspondence with sn605.

2.2 Information Collected Automatically

When you access and use the sn605 platform, we automatically collect certain technical and usage information:

• Device Information: Device type, operating system, browser type and version, screen resolution, and device identifiers.
• Connection Information: IP address, internet service provider, connection speed, and approximate geographic location (city and region level, not precise GPS coordinates).
• Usage Data: Pages visited, time spent on pages, click patterns, search queries, game selections, betting patterns, deposit and withdrawal activity, login times, and session duration.
• Cookies and Similar Technologies: We use cookies, web beacons, pixel tags, and similar tracking technologies to enhance user experience, remember preferences, analyze site traffic, and improve platform performance. See Section 8 for detailed information about cookies.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Payment Providers: Information from banks, e-wallet providers, and payment processors to verify and process transactions.
• Identity Verification Services: Data from KYC verification providers who help us confirm your identity and comply with regulatory requirements.
• Fraud Prevention Services: Information from fraud detection and prevention services to protect against fraudulent activity.
• Marketing Partners: If you arrive at sn605 through an affiliate or marketing partner, we may receive limited information about the referral source.

3. How We Use Your Information

sn605 uses your personal information for the following purposes:

3.1 Service Provision

• Create and manage your sn605 account.
• Process deposits, withdrawals, bets, and other transactions.
• Provide access to sports betting, casino games, and other platform features.
• Display your account balance, transaction history, and betting history.
• Facilitate customer support and respond to your inquiries.
• Send transactional communications including account confirmations, deposit/withdrawal notifications, and bet confirmations.

3.2 Verification and Security

• Verify your identity and age to ensure you meet the 21+ requirement.
• Comply with KYC and anti-money laundering (AML) regulations.
• Detect, prevent, and investigate fraud, security breaches, and other prohibited activities.
• Monitor platform usage for suspicious or irregular betting patterns.
• Protect the integrity of our games and ensure fair play.
• Enforce our Terms & Conditions and other policies.

3.3 Responsible Gaming

• Implement and enforce deposit limits, loss limits, and self-exclusion measures.
• Monitor for signs of problem gambling behavior.
• Provide access to responsible gaming tools and resources.
• Prevent underage gambling and restrict access to prohibited users.

3.4 Platform Improvement and Analytics

• Analyze usage patterns to improve platform functionality and user experience.
• Conduct A/B testing to optimize features and layouts.
• Develop new products, services, and features based on user preferences.
• Generate aggregated, anonymized statistics for business intelligence purposes.

3.5 Marketing and Communications

• Send promotional offers, bonuses, and special deals relevant to Indonesian players (only with your consent).
• Notify you about new games, features, and platform updates.
• Conduct customer satisfaction surveys and request feedback.
• Personalize marketing content based on your preferences and betting history.

3.6 Legal and Regulatory Compliance

• Comply with legal obligations, court orders, and regulatory requirements.
• Respond to law enforcement requests and government inquiries.
• Maintain records for tax reporting and financial auditing purposes.
• Defend legal claims and protect our rights and property.

4. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you under the Terms & Conditions, including account management, transaction processing, and service delivery.
• Legal Obligation: Processing is required to comply with applicable laws, including KYC/AML regulations, age verification requirements, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as fraud prevention, security monitoring, platform improvement, and business analytics, provided these interests do not override your privacy rights.
• Consent: For marketing communications and certain optional data collection, we rely on your explicit consent, which you may withdraw at any time.

5. How We Share Your Information

sn605 does not sell your personal information to third parties. However, we may share your information with the following categories of recipients for the purposes described in this policy:

5.1 Service Providers

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment Processors: Banks, e-wallet providers (OVO, DANA, GoPay), and payment gateways that process deposits and withdrawals.
• Identity Verification Services: KYC and AML compliance providers who verify your identity and screen against sanctions lists.
• Technology Providers: Cloud hosting services, database management, cybersecurity services, and IT infrastructure providers.
• Customer Support Tools: Live chat platforms, email services, and CRM systems that help us provide customer service.
• Analytics Providers: Tools that help us understand user behavior and improve platform performance.
• Marketing Services: Email marketing platforms and advertising networks (only for users who have consented to marketing).

All service providers are contractually obligated to protect your personal information and use it only for the specified purposes.

5.2 Game Providers

When you play casino games or place sports bets, limited information may be shared with our licensed game providers (e.g., Pragmatic Play, Evolution Gaming, NetEnt, Microgaming) to deliver game functionality and maintain fair play standards.

5.3 Regulatory and Legal Authorities

We may disclose your information to regulatory bodies, law enforcement agencies, courts, and government authorities when required by law or when necessary to:

• Comply with legal processes, subpoenas, or court orders.
• Report suspicious transactions or activities as required by AML regulations.
• Cooperate with law enforcement investigations.
• Protect our legal rights or defend against legal claims.
• Prevent fraud, security threats, or illegal activities.

5.4 Business Transfers

In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the successor entity, subject to the same privacy protections described in this policy.

6. Data Security

sn605 implements robust technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

• Encryption: We use industry-standard 256-bit SSL/TLS encryption to protect data transmission between your device and our servers. Sensitive information such as passwords and payment details are encrypted at rest.
• Access Controls: Personal information is accessible only to authorized personnel who require it to perform their job functions. All employees with access to personal data are bound by confidentiality obligations.
• Secure Infrastructure: Our servers are hosted in secure data centers with physical security controls, redundant systems, and regular backups.
• Monitoring and Testing: We continuously monitor for security threats and conduct regular security audits, vulnerability assessments, and penetration testing.
• Incident Response: We maintain an incident response plan to quickly detect, contain, and address security breaches.

7. Data Retention

sn605 retains your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy and comply with legal obligations:

Data Category	Retention Period
Account information and profile data	Duration of active account plus 7 years after closure
Transaction records (deposits, withdrawals, bets)	7 years from transaction date (financial record-keeping requirement)
KYC verification documents	7 years after account closure (AML compliance requirement)
Customer support communications	3 years from last interaction
Marketing communications data	Until consent is withdrawn or 2 years of inactivity
Technical and usage logs	90 days to 2 years depending on type

After the retention period expires, we securely delete or anonymize your personal information. In some cases, we may retain anonymized, aggregated data indefinitely for statistical and analytical purposes.

8. Cookies and Tracking Technologies

sn605 uses cookies and similar tracking technologies to enhance your experience and improve platform functionality. Cookies are small text files stored on your device that help us recognize you and remember your preferences.

8.1 Types of Cookies We Use

• Essential Cookies: Necessary for basic platform functionality, including session management, authentication, and security features. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings, bet slip choices, and display options.
• Analytics Cookies: Help us understand how users interact with the platform, which pages are most popular, and where improvements can be made.
• Marketing Cookies: Used to deliver personalized promotional content and measure advertising effectiveness (only with your consent).

8.2 Managing Cookies

Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies if you prefer. However, disabling cookies may limit your ability to use certain features of sn605. You can manage cookie preferences through your browser settings or use browser extensions that control tracking technologies.

9. Your Privacy Rights

Subject to applicable laws and regulations, you have the following rights regarding your personal information:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request correction of inaccurate or incomplete personal information.
• Right to Erasure: You can request deletion of your personal information, subject to legal retention requirements and legitimate business needs.
• Right to Restriction: You can request that we limit the processing of your personal information in certain circumstances.
• Right to Data Portability: You can request to receive your personal information in a structured, machine-readable format.
• Right to Object: You can object to processing based on legitimate interests or for marketing purposes.
• Right to Withdraw Consent: Where processing is based on consent, you can withdraw that consent at any time.

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with a clear description of your request. We will respond within 30 days and may require identity verification to protect against unauthorized access to your information.

10. International Data Transfers

sn605 operates internationally and may transfer your personal information to servers located outside Indonesia. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Using data centers that comply with international security standards.
• Implementing contractual data protection clauses with service providers.
• Ensuring adequate levels of data protection in destination countries.
• Encrypting data during transfer and storage.

11. Children's Privacy

sn605 services are strictly intended for adults aged 21 and over. We do not knowingly collect personal information from individuals under 21 years of age. If we discover that we have inadvertently collected information from someone under 21, we will immediately delete that information and close the associated account. Parents or guardians who believe their child has provided personal information to sn605 should contact us immediately.

12. Third-Party Links

Our platform may contain links to third-party websites, services, or applications. This Privacy Policy applies only to sn605. We are not responsible for the privacy practices of third-party sites, and we encourage you to review their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

sn605 may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or business operations. When we make material changes, we will notify you via email and/or prominent notice on the platform at least 30 days before the changes take effect. Your continued use of sn605 after the effective date constitutes acceptance of the updated policy. We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.

14. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:

• Data Protection Officer Email: [email protected]
• Subject Line: Privacy Inquiry / Data Protection Request
• Live Chat: Available 24/7 through the platform

We will make every effort to respond to your inquiry within 30 days. For urgent privacy or security matters, please mark your communication as "URGENT" and we will prioritize your request.